Bike and car service management based web application
ABSTARCT :
Owners of vehicles can avoid unforeseen car problems by maintaining their vehicles regularly. Early detection of vehicle concerns is crucial to preventing them from developing into serious difficulties. Owners of vehicles frequently inquire about service at auto shops.
Vehicle technicians examine crucial parts of the vehicle and fix problems to make sure they are in good condition and won't break down suddenly. The study was carried out by the researchers to evaluate the everyday activities and transactions carried out in auto repair facilities.
The researchers gathered preliminary data and discovered that the majority of auto repair companies or garages still handle their daily transactions manually.
Customer records are still entered manually, as are transactions with clients, tracking of vehicle repairs as they are made, updates on vehicle services, and billing.
The functioning of the garage and the response time to client inquiries will be slowed by the ongoing usage of manual procedures.
The researchers have identified a need to modernize how auto repair shops work. Customers and car garages will both profit from the system's installation.
Utilizing the technology to run the company will help car garages expand and improve operational efficiency. Customers may do business for car service easily and comfortably.
EXISTING SYSTEM :
This prevents the buyer from having to pay more money for the additional damage the automobile would have sustained if the defective item had been driven.
Given that the service center already has cameras installed, our solution makes advantage of such infrastructure.
Following is a description of the following portions of the essay: The system's operational mechanism is explained in Section II. This study explains how forecasting may be used to anticipate a vehicle's failure.
DISADVANTAGE :
Integration with existing systems: If a business already uses other software systems (e.g., accounting, inventory management), integrating a web application with these systems can be challenging and time-consuming.
Initial Development and Setup Costs :Developing a custom web application from scratch or adapting a pre-built solution can involve significant upfront costs. This includes the design, development, and deployment phases, as well as possible future modifications.
Security Risks :Web applications are more exposed to security threats such as hacking, data breaches, and unauthorized access compared to traditional systems. Personal information about customers, payment details, and vehicle data must be protected through robust security measures.
Training Required: Staff and customers may need to be trained on how to use the new system, which could result in resistance, especially if they are used to traditional methods or other software.
PROPOSED SYSTEM :
We have proposed a vehicular service management system that will solve some of the limitations of the existing system by streamlining the admin activities like handling day to day operation of the garage.
These operations include handling customer service enquiries, hiring mechanics and assigning tasks to them, tracking the status of car service, tracking employee attendance, managing feedback from customers, and billing.
The proposed system would minimize manual processes and transactions in the unstructured automotive repair industry. This system enhances operational efficiencies & improves customer satisfaction with the frustrating and time-consuming vehicle service.
This system would have several advantages over the traditional system. It would be less time-consuming as the initial inquiry, mechanic allocation, and cost estimation is handled entirely online.
It will save time when the customer visits the store during service. The website is simple to use because it has a very user-friendly interface as there is no need to download any application.
The customer won’t need to travel to the service center for every minor task as they can be completed online with ease. The main landing page of our website has all our general and social media information.
The customer can contact the owner through WhatsApp directly from the website for ease of communication.
ADVANTAGE :
Automated Booking and Scheduling: Customers can book service appointments online, while the system can automatically allocate technicians and manage the schedule. This reduces manual work and minimizes the risk of human error.
Automatic Replenishment Alerts: The app can send alerts when inventory levels drop below a certain threshold, ensuring timely reordering and preventing delays in service due to missing parts.
Convenient Online Booking: Customers can easily schedule their services at their convenience, reducing the need to make calls or visit in person. This leads to higher customer satisfaction.
Customer Retention: By offering loyalty programs, service reminders, and special discounts through the web app, businesses can retain customers and encourage repeat visits.
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