Supply chain Performance measurement
ABSTARCT :
In today’s highly competitive and dynamic business environment, the effectiveness and efficiency of supply chains have become crucial determinants of an organization’s success. Supply chain performance measurement is a vital process that enables businesses to evaluate, monitor, and improve the various activities involved in the flow of goods, services, information, and finances from the point of origin to the end customer. The growing complexity of global supply chains, driven by factors such as globalization, technological advancements, changing consumer expectations, and the need for sustainability, has made performance measurement more critical than ever. Accurate and timely measurement of supply chain performance helps organizations identify bottlenecks, optimize resource utilization, reduce costs, and enhance customer satisfaction.
The concept of supply chain performance measurement encompasses a wide range of metrics and key performance indicators (KPIs) that collectively assess the efficiency, effectiveness, flexibility, and responsiveness of the supply chain. These metrics often cover areas such as delivery reliability, order accuracy, inventory turnover, production efficiency, cost management, and overall supply chain agility. Organizations use these performance metrics to benchmark their operations against industry standards or competitors and to align supply chain activities with strategic business objectives.
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