Study on process management in supply chain industry.
ABSTARCT :
In today’s highly competitive and globalized business environment, efficient process management in the supply chain industry is essential for organizations striving to enhance operational efficiency, reduce costs, improve customer satisfaction, and maintain a competitive edge. The supply chain has evolved from a linear, product-focused function into a dynamic, interconnected network of suppliers, manufacturers, distributors, retailers, and customers. Each link in this chain must function smoothly to ensure timely delivery, quality assurance, and responsiveness to market demands. Therefore, managing the processes that govern this intricate system is not just a strategic advantage—it is a business imperative.
Process management refers to the systematic approach of planning, monitoring, controlling, and improving the series of activities and workflows involved in delivering a product or service. In the supply chain context, it encompasses everything from procurement, production, inventory management, and logistics, to distribution and reverse logistics. When these processes are managed effectively, they help to streamline operations, eliminate waste, ensure compliance with regulations, and create value for all stakeholders involved.
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