Study on impact of information technology in supply chain
ABSTARCT :
In the rapidly evolving global business environment, Information Technology (IT) has emerged as a transformative force across industries, and nowhere is this more evident than in the supply chain sector. The traditional supply chain, which was once linear and reactive, has now become a dynamic, interconnected, and proactive network largely due to the integration of IT systems. Organizations today are under constant pressure to deliver faster, reduce costs, ensure accuracy, and respond to market demands with agility. Information technology acts as a key enabler in achieving these objectives by providing tools and systems that improve communication, collaboration, visibility, and decision-making throughout the entire supply chain.
The modern supply chain is complex, spanning multiple geographies, time zones, vendors, and customer bases. This complexity makes it challenging to manage without real-time information flow and automation. IT bridges this gap by connecting all functions—procurement, production, inventory, warehousing, logistics, and customer service—through integrated systems such as Enterprise Resource Planning (ERP), Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Customer Relationship Management (CRM) tools. These technologies not only streamline operations but also offer analytics and insights that help supply chain managers make informed, data-driven decisions.
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